Voicemail is not used by many people these days. But in some cases, it will undoubtedly come in handy. But what if your voicemail stops working on your iPhone? Well, many people reported this after they updated their version of iOS.
An iOS device has many features, but some of them suffer from bugs. Voicemail is currently unavailable – this is one of those errors that can occur on any smartphone available on the market. Voicemail is an innovative and traditional method that has been used to record the sound of a caller when the receiver is not currently available. You can have many entries by number but you can't access it as it says “Voicemail is currently unavailableand it's a pain to work it out. We'll look at a few solutions you can try to resolve if voicemail isn't working and continue the journey.
Turn on airplane mode or airplane mode
Your network plays a role in voicemail technology as it pulls information from your inbox and that's how you access messages. The owner of the device must enable Airplane Mode, which will disable all kinds of networking features of the phone.
- Open Settings and then tap Airplane Mode.
- Be sure to leave the device in this state for a minute.
- You can now disable Airplane Mode or Airplane Mode so that the device can connect to the VM's mailbox.
Try accessing your voicemail inbox and it won't cause any problems this time.
Reboot your Apple device.
The problem may occur temporarily or due to some kind of software glitch. To fix this problem, the first thing you need to do is restart your iPhone.
Restarting can fix a wide range of issues on your iPhone, and you can do so by following the steps below.
- Go to iPhone Settings.
- Switch to General > Scroll down.
- Click on Malfunction.
That's all. Now use the Slide to power off slider to turn off your iPhone. Then after 30-40 seconds turn on the device and see if it works.
Make sure voicemail is set up correctly on iPhone.
An iOS update can change the configuration of your iPhone. Thus, there is a good chance that you need to change your voicemail settings. So, make sure your voicemail is set up correctly.
- Launch the Phone app and select Voicemail.
- Then click Set Up Now.
- Create a new voicemail password and click Done.
- Choose a default welcome message or write it down, then click Done to save it.
That's all. Now check if voicemail is working on your iPhone. If not, move on to other fixes.
Turn off call forwarding if it's enabled on your iPhone.
If the call forwarding feature is enabled, this may cause problems with voicemail. Therefore, it is recommended to disable it.
- Go to iPhone Settings.
- Click on Telephone > Call forwarding > Select your carrier.
- Finally, turn it off.
Make sure your internet connection is working properly
In case the Internet is not working on your iPhone, the problem may be that you are not receiving voicemail. So, make sure the internet is working properly. In case your WIFI is not working, try switching to mobile data and see how you get on.
Turn off mobile data and then turn on
We mentioned earlier that an active Internet connection plays a critical role in voicemail functionality. Your Wi-Fi connection may not work, in which case you can use your mobile data connection. If your Wi-Fi connection is not working, you can switch to mobile data.
- Click on Settings > Carrier > Cellular.
- Click on “Cellular data‘ to enable the option.
If your network allows 4G or 5G connectivity, you should set the option to “Voice and Data‘ to get both options. Many countries offer VoLTE services and iPhone/iPad will choose one of the options by default. If your carrier offers 4G or 5G with voice and data, you should select it on your device for maximum service.
Set date and time automatically on your iOS device
Some users reported that after resetting the time zone and setting the time automatically, they got rid of the error.
- Go to Settings.
- Tap General > date and time.
- Select Install automatically.
Update carrier settings / Reset all settings
iPhone/iPad stores a lot of network settings and carriers don't update them on time. There may have been a network configuration error, data corruption, or data expiration. The configuration may be old or out of date, which is one of the reasons voicemail no longer works. You should consider updating carrier settings that might be stuck on iPhone/iPad because many networks don't have sophisticated technology to work with iOS devices.
- ignite Settings from the home screen.
- Click on General > O.
- Now find your carrier or cellular service in the About section and then click on it.
Your device will search for the latest updates and then update them automatically. You don't have to worry about manual setup because Apple has developed cellular technology to communicate.
There may also be a settings error, and it is not easy to figure it out and solve the problem. In such cases, you can reset iPhone/iPad from iOS device and save a lot of time.
- Click on Settings > General > Reload.
- Click on the first option “Reset all settings‘ to start the process.
- Click on the passcode or Face ID or Touch ID to confirm the action.
- A confirmation popup will appear on the screen, and then click “Reset all settings‘ to start the process.
- Your iPhone/iPad will start resetting and put the device on the Apple logo.
You can follow the progress by watching the progress bar. The device will return all settings to their original state after 10 minutes and works seamlessly on all versions of iOS. You should back up your data because one mistake is enough to lose data. If you have already lost it, try this to recover it quickly.
If nothing worked out for you, then you can contact Apple Support. To do this, go to support.apple.com for helpful guides. Or visit your nearest Apple store for more help.
Readers should contact the carrier's customer support if you think there is nothing wrong with the iPhone/iPad. Many telcos are updating technology and changing infrastructure for future technologies.